Controlled Telephone System
Controlled Telephone System

Controlled Telephone System
Controlled Telephone System
Controlled Telephone System
Controlled Telephone System
Controlled Telephone System
Controlled Telephone System
Controlled Telephone System
 

 

 

 

 

 

 

 

 

The Access Controlled Telephone System (ACTS) is a computer-based prison phone (pay telephone) system designed by Comsec TR Pty Ltd. 

Unity is a system is not only a highly advanced communication system but also proves that flexibility and security can go hand in hand. PHONio can also be customized to fulfill a whole range of individual requirements. 

ACTS and Unity offer a fully-integrated controlled access prison phone system specifically designed for use by inmates of correctional facilities. Development has been ongoing since 1992. Operational requirements of correctional services have been incorporated into the system. The module construction of ACTS and Unity enables the requirements of any user to be easily adopted.

Both provide the ability for inmates to call free of charge to the inmate, ominated telephone numbers and approved selected Legal Numbers. CADL numbers are common throughout a centre and are intended to provide unlimited access to Legal Aid, the Ombudsman etc.

ACTS and Unity are designed to provide a secure outgoing inmate telephone service with remote replay and management functions.

Features of ACTS include

  • secure access to inmate account with a user ID and a confirmation PIN selected by the inmate that can be changed if required

  • only approved numbers can be dialled

  • calls are of specified duration and can be varied to suit centre requirements

  • allows inmates unlimited access to telephones, subject to available funds in the individual’s account

  • inmates must have credit in the phone account to make private calls, calls to common numbers can be made if there is no funds in the individuals account. Individual accounts cannot go into debit

  • correctional centre staff to be more effectively deployed to other duties

  •  remote call monitoring and management

  • all calls other than those classified as legal are recorded in an encrypted format ensuring no changes are possible to the recording

  • Some foreign language calls can be translated

  •  phone calls can be easily monitored in real-time via the LAN/WAN. Monitoring particular phone calls may be blocked just as easily as preventing calls from being recorded via the same profile settings. Calls may be manually cut off any time by an operator via the monitoring station.

  •  inmates obtain the benefit from call tariff reductions at specified intervals of each day

  •  a disciplinary tool by restricting call access for specified period for minor breaches of discipline  

  •  correctional centre management can obtain information concerning inmate telephone usage from an extensive range of detailed reports 

  • Phone Number Analysis Identify commonly dialed numbers, times of call, duration and Inmate ID's used.
     

 

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Last Revised Saturday, 16 March 2024

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controlled telephone system
controlled telephone system